Most Layoffs At Online Retailer Wayfair Are Not At Their Bryan Call Center

Layoffs are taking place worldwide at online retailer Wayfair, which has a call center in Bryan.

A Wayfair spokesperson tells WTAW News nearly all of the affected employees work at either their headquarters in Boston or in Berlin, Germany.

Out of more than 17,000 employees worldwide, 550 were impacted.

Four people in Bryan are affected. They worked on a specialized team led out of Boston.

Wayfair employs a little more than 500 in Bryan. The local sales and service team was not impacted.

Statement from Wayfair corporate headquarters in Boston:

To position the organization to take advantage of the opportunity ahead, we continually evaluate the needs of the business and work to increase efficiencies while aligning our teams with the initiatives that drive the greatest impact for our customers.

As part of that process, we have made some organizational changes that affect approximately three percent of our global workforce.

We are continuing to hire for the many roles needed to drive our long-term success and the continued growth of the business.

We remain as confident as ever in Wayfair’s future and our steadfast focus on delighting our customers with the best experience for home.

The majority of impacted employees are based in our Boston and Berlin headquarters.

We currently have more than 17,000 employees worldwide. 550 people globally were impacted.

We have a little over 500 people in our Bryan Sales and Service center.

Four people in Bryan were impacted who worked on a specialized team led out of Boston.

Our Sales and Service team was not impacted.