Courtesy of Bryan Texas Utilities:
Bryan Texas Utilities (BTU) is warning customers about a potential phone scam affecting area customers.
This fraudulent call is asking customers to render payment in a short time frame or services will be disconnected.
Normal procedures for residential customers do not include a phone call from BTU.
Instructions on payment for outstanding balance are sent via mail to customers.
For commercial customers, calls are made during normal business hours to discuss payments; calls are not made after 5 p.m. or on weekends.
If you receive a phone call, you may check the validity of the call by reaching out to BTU at 979.821.5700 or by checking your account for outstanding balances online at www.btutilities.com.
Should you receive a call that you suspect is a phone scam, please call Bryan Police Department at 979.209.5300, or the Sheriff’s office if you are outside the city limits.
Click below to hear comments from Accounts Manager, Mike Connor, visiting with WTAW’s Chelsea Reber: