HOUSTON (AP) _ The parents of two girls who were placed on wrong flights while traveling unaccompanied in separate weekend incidents don’t believe Continental Airlines has the right procedures in place to prevent that from happening again.
Wendy Babineaux of College Station said Thursday she is “getting the run-around” in her efforts to find out from Continental Airlines how exactly her 8-year-old daughter Taylor Williams, who flew out of Houston, ended up in Fayetteville, Ark. on Saturday when she was supposed to go to Charlotte. N.C.
On Sunday, 10-year-old Miriam Kamens was supposed to go to from Boston to Cleveland but was mistakenly sent to Newark, N.J.
Continental says it was miscommunication among staff members that resulted in the two girls being boarded on the wrong aircraft.
Continental says it’s making sure employees follow its procedures concerning unaccompanied minors. But Jonathan Kamens, Miriam’s father, said what happened with his daughter and the other girl shows the airline needs to change its policies.